Collections Specialist (AI)

TL;DR

Collections Specialist (Finance): Managing the accounts receivable cycle and ensuring healthy cash flow for an AI-driven loss prevention platform with an accent on high-volume invoice follow-up and account reconciliation. Focus on negotiating payment plans, resolving billing disputes, and maintaining strong professional relationships with enterprise clients.

Location: Remote (Must be based in the Philippines)

Company

hirify.global is a visual AI company revolutionizing loss prevention for retailers across the United States.

What you will do

• Own the full collections cycle, executing proactive follow-ups on overdue invoices via phone and email.
• Perform account reconciliation to ensure accuracy and maintain an up-to-date AR aging report.
• Lead negotiations with clients to establish payment plans and resolve billing disputes cross-functionally.
• Act as the primary professional point of contact for all client inquiries related to billing.
• Provide regular reports to Finance leadership on collection status and aging trends.
• Identify and implement process improvements within the billing and collections workflow.

Requirements

• 2+ years of experience in Collections, Accounts Receivable, or Finance Operations.
• Proven track record of managing high-volume portfolios and reducing DSO.
• High proficiency in Excel and experience with CRMs (Salesforce/HubSpot) and accounting software.
• Strong negotiation skills and ability to handle difficult financial conversations with poise.
• Must be based in the Philippines.

Nice to have

• Experience in a B2B or SaaS environment.

Culture & Benefits

• Fully remote work environment.
• Opportunity to work with a rapidly growing AI-focused mission.
• Culture centered on ownership, systematic thinking, and high urgency.