IT Specialist

TL;DR

IT Specialist: Own and manage day-to-day IT operations in New York office with an accent on Tier 1/2 support, endpoint management, MDM, Okta administration, and SSO integrations. Focus on provisioning devices, handling onboarding/offboarding, maintaining meeting room tech, and enforcing security policies.

Location: New York office, 4 days per week onsite

Company

Fast-growing cybersecurity startup backed by Sequoia Capital and Cyberstarts, de-risking critical vulnerabilities overnight using existing security tools for advanced organizations.

What you will do

• Provide Tier 1 and Tier 2 technical support for employees onsite and remotely
• Manage Mac and Windows endpoints through full lifecycle including provisioning, configuration, troubleshooting
• Administer Okta for user management, policies, permissions, and security
• Operate MDM solutions ensuring device compliance and updates
• Support SSO integrations and meeting room IT setups
• Handle IT procurement, onboarding/offboarding, and documentation
• Partner with security team on policies, best practices, and compliance

Requirements

• 2–3 years hands-on experience in IT support or operations, ideally in fast-paced environment
• Strong experience administering Google Workspace
• Solid experience supporting macOS and Windows
• Hands-on with MDM platforms
• Working knowledge of SSO and identity providers (Okta preferred)
• Strong communication and service-oriented mindset

Nice to have

• Experience with Jamf for macOS
• Experience with Microsoft Intune for Windows
• Experience with meeting room and conferencing setups
• Experience with Workato or automation platforms

Culture & Benefits

• Flexible PTO
• Health insurance (medical, dental, vision)
• Monthly stipend for phone and internet
• 401k and flexible spending account
• Home office stipend
• Equal opportunity employer valuing diverse backgrounds