Account Executive – Enterprise Expansion (CX)

TL;DR

Account Executive (CX): Driving expansion within established enterprise accounts and developing new strategic opportunities with an accent on building executive relationships and uncovering growth areas. Focus on managing complex, multi-stakeholder deals and leading CX transformation initiatives for high-value clients.

Location: Remote (Must be willing to travel in the US)

Company

A fast-growing system integrator offering strategic Customer Experience (CX) solutions to enterprise clients.

What you will do

• Execute multi-year strategic plans within assigned enterprise accounts to drive growth.
• Identify and develop new opportunities across business units in partnership with engagement managers and delivery teams.
• Build and maintain trusted relationships with VP, SVP, and C-level stakeholders.
• Lead consulting and advisory engagements to establish credibility for large professional services programs.
• Orchestrate internal and partner teams through proposal strategy and deal execution.
• Provide CX thought leadership regarding business and technical solutions.

Requirements

• 7+ years of enterprise sales experience.
• 3+ years of experience selling CX or contact center solutions.
• Demonstrated success closing complex, multi-stakeholder opportunities exceeding $1M.
• Proven ability to communicate, present, and influence C-level stakeholders.
• Experience with large contact center or CX transformation initiatives.
• Willingness to travel within the US.

Culture & Benefits

• Collaborative and flexible work environment.
• Excellent compensation and benefits package.
• Opportunity to work in an entrepreneurial company using new technologies.