Customer Value Architect

TL;DR

Customer Value Architect (AI Platform): Drive adoption and value realization of engineering-grade digital twins for electricity grids with an accent on translating platform capabilities into quantifiable ROI and business outcomes. Focus on embedding solutions into customer workflows, developing ROI metrics and business cases, and identifying expansion opportunities.

Location: Portland, USA - Hybrid. Must have current and unrestricted US working rights. No visa sponsorship.

Salary: $130K – $190K • Offers Equity

Company

AI/ML platform simulating extreme weather on power grid digital twins to help utilities optimize investments and build resilient infrastructure across four continents.

What you will do

• Develop proficiency in hirify.global platform to translate functionality and value to customers.
• Work on-site with customers to drive platform adoption, ensure contractual delivery, and embed solutions into workflows.
• Provide guidance on aligning hirify.global solutions with customer strategic goals and business imperatives.
• Serve as trusted commercial/technical advisor, handling change management and value reviews.
• Collaborate on business cases, ROI metrics, and expansion opportunities.
• Engage stakeholders, deliver training/workshops, and inform sales/deployment strategies.

Requirements

• Current and unrestricted US working rights required; no visa sponsorship.
• Significant experience in enterprise account engagement, strategy, and client management (ideally consulting).
• Familiarity with enterprise software platforms/deployments and software engineering/technical experience.
• Experience developing customer value/ROI frameworks tied to business priorities.
• Strong communication, critical thinking, and external stakeholder skills.
• Proactive problem-solving; skilled in programming, data integration, macros, and software tools.

Nice to have

• Experience in infrastructure/energy sector.

Culture & Benefits

• Competitive salary + ESOP and significant career growth opportunities.
• Meritocratic, non-bureaucratic, low-ego culture focused on innovation and mission ownership.
• Work on complex, real-world problems with direct impact in a high-growth company.