Strategic AI Adoption Lead (AI)

TL;DR

Strategic AI Adoption Lead (East): Own deployment and activation success across a customer portfolio with an accent on building programs, communities, and frameworks that turn AI investment into measurable outcomes. Focus on designing activation strategies, champion networks, customized workshops, and scaling AI programs over time.

Location: Hybrid role based in New York City, NY. Travel Requirements: 25% domestic and international travel.

Salary: OTE $173.5K – $219.5K

Company

hirify.global is where leading enterprises orchestrate AI-powered work with an end-to-end platform for building and deploying trustworthy AI agents grounded in company data, valued at $1.9B.

What you will do

• Own activation and platform success by understanding customer use cases, co-developing custom AI workflows, and executing strategies like champion programs, office hours, dashboards, trainings, and workshops.
• Build champion communities including advocate networks, power user groups for peer-to-peer learning, and internal customer trainers to scale enablement.
• Lead educational workshops and live events, facilitating tailored virtual and in-person sessions customized to customer needs.
• Continuously improve materials based on feedback, collaborate cross-functionally, identify training gaps, and build relationships with customer stakeholders and executives.

Requirements

• At least 9 years in customer success and activation, driving measurable adoption outcomes, implementing strategies like champion programs and workshops, and building advocate networks.
• Deep experience mapping customer use cases to workflows, connecting platform usage to business outcomes and ROI.
• AI and technical proficiency to scope, design, and demo custom solutions, understanding and communicating technical concepts.
• Expertise in delivering instructor-led workshops tailored to diverse audiences, partnering with curriculum teams.
• Strong relationship-building, program management, advisory mindset, thriving in fast-paced environments with continuous growth.

Culture & Benefits

• Generous PTO plus company holidays, paid parental leave (12 weeks), fertility support, early-detection cancer testing.
• Medical, dental, vision coverage, FSAs, HSA with company contribution.
• Annual stipends for wellness (gym, massage), learning and development.
• Company-wide and team off-sites, competitive compensation with equity and 401k.