Quote Desk Specialist

TL;DR

Quote Desk Specialist (Sales Support): Drafting quotes for Sales team on CMS & CW products, distributor partners, and one-time revenue with an accent on high attention to detail, processing renewals, downgrades, and special projects. Focus on managing quote desks, providing forecasts, training sales teams, and coordinating executive approvals.

Location: Pasig, PHL

Company

hirify.global is a global leading software company with over 3,000 colleagues in North America, EMEA, and APAC, dedicated to helping technology solution providers manage businesses, automate services, and deliver customer experiences.

What you will do

• Provide support to Sales team by creating and drafting quotes for CMS, CW products, distributor partners, and one-time revenue.
• Manage and dispatch Quote Desk, Downgrades & Cancellation, and Renewals boards as instructed.
• Process renewal quotes outside Renewal Manager’s scope, including distributor quotes, and handle downgrades with approvals.
• Create quotes for special projects like SKU swaps, cleanups, contract alignments from various stakeholders.
• Enable Sales organization through process education, quoting insights, and training on quoting knowledge.
• Provide monthly/weekly forecasts and coordinate approvals from senior leadership.

Requirements

• Ability to perform routine procedures with limited supervision and excellent customer service skills.
• Strong team player able to build collaborative relationships and prioritize workload under strict deadlines.
• Clear communication with colleagues including executives, proactive with sense of urgency.
• Quoting experience in IT-related industry preferred.
• 2+ years in relevant field; experience in Managed Services, Sales Development, or Account Management preferred.
• Experience with Salesforce, Microsoft Suite (Outlook, Excel, Teams, PowerPoint), Outreach preferred.

Culture & Benefits

• Inclusive, positive culture valuing unique contributions, perspectives, and skills.
• Community-driven environment encouraging discovery, debate, and recognition of key moments.
• Equal opportunity employer providing workplace free from discrimination; reasonable accommodations available.