Carrier Relations Manager

TL;DR

Carrier Relations Manager (Health Insurance): Manage assigned carrier book of business, coordinating enrollments and payments to ensure seamless member experience with an accent on nurturing relationships and process enhancements. Focus on building carrier knowledge base, establishing regular reviews, and identifying market growth opportunities.

Location: Hybrid in Minneapolis, MN

Salary: $94,350 - $157,250 annually

Company

Innovative health benefits provider for small and midsize businesses, founded by industry veterans.

What you will do

• Nurture existing and establish new carrier relationships to improve enrollment processes.
• Build carrier knowledge base and create collateral for internal teams and clients.
• Establish regular meetings and proactive book of business reviews with carriers.
• Maintain feedback loops between stakeholders and carriers to enhance benefit solutions.
• Collaborate on market growth opportunities and carrier reporting reconciliation.
• Manage payment/enrollment escalations and partner on process improvements.

Requirements

• At least 4 years experience with insurance carriers in account management, sales, or business development
• Track record of building stakeholder relationships and process improvement.
• Strong strategy, vision, and collaboration skills for carrier projects.
• Experience with data analysis for actionable insights.
• Proficiency in communication, ownership of collateral, and team support.

Nice to have

• Experience with Salesforce and Tableau.
• Bachelor’s Degree.

Culture & Benefits

• Flexible PTO, up to 16 weeks paid parental leave, paid holidays.
• 401k, health/wellness benefits including alternative medicine, education reimbursement.
• Cell phone/transportation perks, 1 week paid paw-ternity leave.
• Non-hierarchical, merit-driven culture in high-performance environment.