Partner Account Manager

TL;DR

Partner Account Manager (SaaS): Managing relationships with Corporate and Enterprise partners in the USA region, driving acquisition, retention, growth, and upsell opportunities with an accent on partnership development, sales enablement, and quarterly business reviews. Focus on building trusted advisor relationships, leading partner sales processes, and acquiring new partners through deep market research.

Location: Based in Mexico City, Hybrid model

Company

Fastest-growing enterprise SaaS company headquartered in Boston with a global team of 700 professionals.

What you will do

• Build and maintain strong relationships with Corporate and Enterprise partners as a trusted advisor and key point of contact.
• Drive partner growth through strategic upsell opportunities, renewals, and quarterly business reviews onsite or remotely.
• Lead partner sales processes including lead generation, qualification, strategy discussions, and client meetings in collaboration with sales team.
• Acquire new partners via social media research, outreach, and onboarding supervision.
• Conduct regular check-in calls to maximize partner satisfaction, references, and case studies.

Requirements

• Minimum 5-7+ years in software/SaaS B2B environment with proven quota over-achievement
• Experience managing partner accounts and strong personal network in the region
• Fluent in English (verbal and written)
• Understanding of CRM and BPM applications, experience executing business solutions
• Proficient in Microsoft Office Suite (Excel, PowerPoint)
• Strong analytical, problem-solving, organizational, and communication skills
• Strategic thinking, self-motivated, result-driven with high integrity

Culture & Benefits

• Remote-first hybrid model with regular meetings in global hubs
• Culture of care, ownership, dedication, and high standards
• Vibrant corporate life with online/offline events, sports, art classes, and parties
• Medical insurance options
• Competitive pay
• Paid leave for life events and sickness