Vice President of Account Management (Software)

TL;DR

Vice President of Account Management (Software): Owning and growing strategic enterprise client relationships to ensure long-term partnerships and revenue growth with an accent on account expansion and C-level engagement. Focus on bridging the gap between business development and delivery to ensure high-quality execution and customer success.

Location: Hybrid in Bangkok, Thailand

Company

A world-class technology company specializing in Digital Transformation, delivering scalable software solutions and experience design for global clients.

What you will do

• Manage long-term relationships with senior C-level stakeholders across strategic enterprise accounts.
• Drive revenue growth via expansion into new business units, services, and geographies.
• Develop and execute multi-year account growth strategies and comprehensive account plans.
• Act as the critical bridge between Business Development and Delivery teams to ensure smooth handovers and execution.
• Lead and develop the account management function, establishing KPIs and standardized playbooks.
• Monitor account health, customer satisfaction (NPS), and implement churn mitigation strategies.

Requirements

• 10+ years of experience in enterprise account management, consulting, or technology services.
• Proven track record of managing and growing large-scale enterprise accounts.
• Strong commercial acumen and ability to identify and close expansion opportunities.
• Experience operating across both sales and delivery environments.
• Exceptional stakeholder management skills, specifically for C-level engagement.
• Must be based in or able to work hybrid in Bangkok, Thailand.

Culture & Benefits

• Hybrid working policy and flexible working hours.
• Health and life insurance, plus a Provident Fund.
• 10-15 days of annual paid vacation.
• Learning and certifications support.
• International work environment with a diverse team of 20+ nationalities.
• Modern Grade A office in central Bangkok.