Senior Technical Account Manager (Okta Strategic Customers)

Location: Hybrid role; must reside within 50 miles of the Paris, France or London, United Kingdom office.

Salary: Annual OTE of €94,000–€130,000 for candidates in France or £104,000–£140,000 for candidates in the United Kingdom.

Company

Okta provides a neutral identity management platform that secures customers, employees, partners, and AI agents.

What you will do

• Build executive-level relationships with strategic enterprise customers and act as their primary technical advisor.
• Develop technical success plans, drive Okta adoption, and support expansion across Workforce Identity solutions.
• Lead complex technical escalations, identify risks, and drive mitigation plans through resolution.
• Represent customer needs in collaboration with Engineering, Product, Support, and Customer Success teams.
• Deliver workshops and best-practice sessions, create reusable technical assets, and mentor peer TAMs.

Requirements

• 8+ years of related professional IT experience, or 6+ years with a master’s degree.
• 3+ years of experience as a TAM, Technical Consultant, Solution Architect, or Product Manager.
• 3+ years of experience with IAM solutions or related security technologies.
• Strong knowledge of Okta architecture, SAML 2.0, OAuth, OpenID Connect, WS-Fed, SCIM, lifecycle management, provisioning, and Active Directory.
• Experience integrating legacy applications and securing SaaS platforms such as O365, Salesforce, Workday, and Box.
• Ability to communicate technical concepts to CxO-level audiences and read or modify scripts and code samples.

Nice to have

• Okta Certified, CISSP, or equivalent certification.
• BA, BS, or MS in Computer Science, IT, or a related discipline.

Culture & Benefits

• Equity where applicable and comprehensive healthcare and financial benefits.
• Paid time off and parental leave according to applicable plans and policies.
• In-person onboarding focused on connecting new hires with the mission and team.
• Opportunities to develop talent and participate in a global community spanning more than 20 offices.
• Support for employee well-being and social impact initiatives.