обновлено 5 дней назад
Data Analyst (Data Partner) (Travel Tech)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Data Analyst (Data Partner) (Travel Tech): Leading CRM analytics to support customer lifecycle, retention, engagement, campaign targeting, segmentation, and performance measurement with an accent on A/B testing, customer behavior analysis, and actionable BI. Focus on optimizing CRM KPIs, building reliable data models and semantic layers, and identifying opportunities for customer scoring and advanced analytics.
Location: Aix-en-Provence or remote, France. Hybrid work includes 3 mandatory on-site days per week and 4 fully remote weeks per year.
Company
is a France-born travel tech and e-commerce platform operating across 9 markets, focused on luxury travel and digital innovation.
What you will do
- Lead the data agenda for the CRM domain and support business decision-making.
- Analyze customer lifecycle, retention, engagement, behavior, segmentation, churn, conversion funnels, open rates, and customer LTV.
- Support Marketing with campaign targeting, segmentation strategies, and CRM program performance measurement.
- Collaborate with Product Managers, Engineers, Designers, Business Representatives, Analytics Engineers, Data Scientists, and the Data Platform team.
- Optimize dashboards, metrics, data models, semantic layers, and analytics delivery.
- Identify opportunities for customer scoring, advanced analytics, and data literacy across Marketing.
Requirements
- 5+ years of experience in data analytics.
- Expertise in A/B testing, including hypothesis definition, experiment design, result analysis, and recommendations.
- Experience with customer analysis covering behavior, segmentation, lifecycle, engagement, retention, and customer value.
- Strong SQL, BI tools such as Tableau, Looker, Power BI, or Metabase, and data modeling knowledge.
- Strong analytical, problem-solving, communication, and collaboration skills, including with non-technical Marketing teams.
- Professional communication in English and French is required.
Nice to have
- Experience working in a CRM context.
- Experience in a fast-paced, high-growth environment.
Culture & Benefits
- Modern, eco-responsible campus in the South of France.
- On-site fitness center and private padel court.
- Company breaks, annual conventions, meetups, talks, and cultural events.
- Free tickets to Provence Rugby home matches.
- Up to 20% off exclusive travel offers.
Hiring process
- 30–45-minute call with a Talent Acquisition Partner.
- 60-minute manager interview followed by a practical business case and 45-minute debrief.
- On-site interviews with the Manager Insights & Analytics and Chief Digital Officer.
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