Business Operations Coordinator

TL;DR

Business Operations Coordinator (Operations/Administration): Managing day-to-day business operations across systems, billing, and crew tracking with an accent on operational accuracy and system discipline. Focus on maintaining CRM data, processing invoices, and coordinating crew schedules to ensure seamless business performance.

Location: Remote (U.S. Business Hours / EST Required)

Company

hirify.global is an organization focused on operational excellence and efficient service delivery.

What you will do

• Maintain daily operational workflows and support the Owner with administrative coordination tasks.
• Manage and update records inside CRM, Excel, OneDrive, and CompanyCam to ensure data accuracy.
• Process invoices, follow up on outstanding payments, and coordinate with accounting for financial records.
• Monitor crew schedules and job progress using Aspire and Azuga to identify conflicts or delays.
• Manage inbound leads and client communications, ensuring the pipeline is consistently updated.
• Prepare reports, proposals, and responses to RFPs, and conduct vendor or municipal contract research.

Requirements

• Proven experience in operations coordination, administrative support, invoicing, or billing.
• High proficiency in Microsoft Office Suite (Excel, Outlook, Word, Teams, OneDrive).
• Experience working with CRM systems (Aspire experience is a plus).
• Strong written communication skills and professional email management ability.
• Ability to work during U.S. Business Hours (EST required).
• High attention to detail and the ability to work independently with minimal supervision.

Culture & Benefits

• Access to established workflows and operational systems.
• Direct communication and collaboration with the company Owner.
• Clear expectations regarding reporting and follow-up cadence.
• Remote work arrangement.

Hiring process

• Initial screening call.
• Operations and systems-focused interview.
• Practical task or workflow exercise.
• Final interview and internal review.