Learning Services Operations Administrator

TL;DR

Learning Services Operations Administrator: Providing operational support for the Learning Services team with an accent on process coordination, data management, and system administration. Focus on maintaining training courseware, ensuring partner compliance, and resolving customer inquiries to drive operational efficiency.

Location: Must be based in the Philippines

Company

hirify.global provides technology and collaborative tools for creators in film, television, music, and live events.

What you will do

• Provide general administrative support for the ALP and ACSR programs.
• Manage courseware fulfillment, distribution, and training course creation in LearnUpon.
• Coordinate testing for new offerings and ensure proper system setup.
• Maintain P&L tracking files and operational reports.
• Identify and assess customer needs, handle complaints, and provide solutions.
• Ensure partner compliance before releasing benefits.

Requirements

• 1–2 years of experience in operations, administration, or customer support within a corporate environment.
• Proficiency in data management and operational workflows.
• Strong verbal and written communication skills.
• Ability to work collaboratively across global teams.
• Must be based in the Philippines.

Nice to have

• Experience with Salesforce, CRM, LMS, and ERP systems.
• Basic knowledge of procurement and order processing workflows.
• Advanced proficiency in Microsoft Excel.

Culture & Benefits

• Opportunity to work in a dynamic, global organization.
• Commitment to diversity and an inclusive work environment.
• Focus on professional growth and collaborative team culture.