Associate Collections Analyst (Fintech)

TL;DR

Associate Collections Analyst (Fintech): Managing the complete collections lifecycle for Spend and Expense products with an accent on account-level reviews and revenue recovery. Focus on optimizing collection processes and executing outreach strategies to meet essential financial goals.

Location: Draper, Utah, United States. Must have authorization to work in the US without visa sponsorship now or in the future.

Salary: $19.29 - $20.82 per hour

Company

A fintech company focused on replacing outdated financial processes with innovative automation tools to empower businesses of all sizes.

What you will do

• Manage the complete collections lifecycle for the Spend and Expense product.
• Perform account-level reviews to identify the most effective client outreach strategies.
• Execute strategic plans to maximize revenue recovery.
• Optimize collection processes to achieve essential financial goals.
• Drive the execution of both operational and strategic initiatives within the collections team.

Requirements

• 0-2 years of direct collections experience, preferably in e-commerce, payments, or financial services.
• Must have authorization to work in the United States without requiring visa sponsorship now or in the future.
• Strong logical and rational thinking skills with experience in data analysis and investigative techniques.
• Excellent organizational and time management skills with the ability to prioritize multiple tasks.
• Strong interpersonal and decision-making skills for conflict resolution and relationship building.

Nice to have

• Knowledge of payment processing methods (ACH, checks, digital wallets, international payments, virtual/credit cards).
• Degree in Accounting, Finance, or Operations Management.

Culture & Benefits

• 100% paid employee health, dental, and vision plans (HMO, PPO, or HDHP).
• Comprehensive financial security: 401(k) retirement plan, HSA, and FSA accounts.
• Generous time off: 11+ observed holidays, wellness days, and flexible PTO.
• Ownership opportunities through an Employee Stock Purchase Program with discounts.
• Full coverage for life insurance and long/short-term disability.