Director Engagement Manager (SaaS)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
Director Engagement Manager (SaaS): Leading end-to-end implementation of the spend management platform for strategic customers across the LATAM region with an accent on successful delivery, go-lives, and alignment with business goals. Focus on overseeing execution, resource alignment, and acting as a Delivery Executive Sponsor to drive project outcomes.
Location: Remote (Mexico City, Mexico)
Company
provides a community-generated AI and industry-leading total spend management platform for businesses of all sizes.
What you will do
- Lead end-to-end implementation of solutions for large and strategic customers across the LATAM region.
- Ensure successful delivery and go-lives while aligning technical solutions to customer business goals.
- Collaborate with internal teams and certified implementation partners to oversee execution.
- Manage resource alignment, project reporting, and risk mitigation.
- Serve as a Delivery Executive Sponsor (DES) to support Engagement Managers in achieving project success.
Requirements
- Proven experience in a senior individual contributor role leading complex software implementations.
- Ability to manage and deliver projects for strategic customers specifically within the LATAM region.
- Strong expertise in delivery management, resource coordination, and risk management.
Culture & Benefits
- Access to pioneering AI technology for spend visibility and efficiency.
- Collaborative work environment driven by transparency, openness, and excellence.
- Opportunity to achieve global, measurable impact on clients and business operations.
- Inclusive and welcoming culture with a commitment to equal employment opportunities.
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