Engagement Manager (US)

TL;DR

Engagement Manager (US): Partner with enterprise customers in aviation and energy sectors to build and operate SAF programs with an accent on day-to-day relationship management, platform implementation, and commercial expansion. Focus on overseeing complex software deployments, gathering structured product feedback, and driving customer success metrics.

Location: Remote role that must be based in Illinois, Texas, Massachusetts, New York, Pennsylvania, Maryland, or Florida

Company

hirify.global builds enterprise software to enable lower carbon fuel value chain, used by airlines like Delta and Microsoft for SAF programs and carbon management.

What you will do

• Own portfolio of key enterprise customers in aviation, energy, and logistics sectors.
• Guide customers on leveraging hirify.global platform to meet SAF program objectives.
• Cultivate relationships with stakeholders and act as trusted advisor.
• Drive customer success by identifying needs and expansion opportunities.
• Manage complex software deployments with implementation support.
• Collaborate across teams to execute operational tasks and refine playbooks.

Requirements

• Must be based in Illinois, Texas, Massachusetts, New York, Pennsylvania, Maryland, or Florida
• Bachelor's or Master's degree, ideally in hard sciences.
• Minimum 4 years in management consulting, SaaS implementation, or enterprise project management.
• Technical capability with SaaS solutions and API integrations (plus).
• Superior English communication skills; flexible hours and frequent travel required.
• Self-directed problem solver with polished presentation skills.

Nice to have

• Experience in carbon markets, fuel markets, or carbon accounting.
• Spanish language skills.

Culture & Benefits

• Remote work across US and Europe with offices in Miami and Oslo.
• Global customer support requiring flexible hours.
• Focus on high-integrity climate action and continuous improvement.