SMB Account Manager (Cybersecurity)

TL;DR

SMB Account Manager (Cybersecurity): Manage customer accounts in small to mid-size businesses, drive renewals, upsells, and cross-sells with an accent on adoption and satisfaction. Focus on full sales cycle execution, whitespace identification, and account growth strategies.

Location: Hybrid-remote in Austin, TX (office 1x per week required)

Salary: $50,000 - $80,000 base per year + commissions, equity, benefits

Company

Global leader in AI-native cybersecurity platform stopping breaches for organizations across industries.

What you will do

• Serve as primary contact for SMB clients, collaborating with internal teams to deliver expected value.
• Manage full contract renewal cycle from meetings to negotiation and signature, targeting ARR growth.
• Achieve new sales growth quota through upsells, cross-sells, and whitespace opportunities.
• Build relationships with key customers, create champions, and execute account strategies.
• Consult on additional hirify.global solutions to increase adoption and ingestion.
• Provide high-touch service, handle escalations, and deliver customer feedback to Product Management.

Requirements

• 1+ years in sales development or full sales cycle experience selling to technical audiences (engineers, IT, security)
• Track record of meeting/exceeding quota in individual metric-carrying roles
• Strong technical aptitude, quick learning, and exceptional communication skills
• Comfort with client objections, negotiations, and balancing multiple tasks in fast-paced environment
• Bachelor's degree preferred
• Light experience with sales frameworks (MEDDIC, MEDPICC, Sandler)

Nice to have

• Security or SaaS experience

Culture & Benefits

• Market-leading compensation, equity awards, and comprehensive wellness programs
• Competitive vacation, holidays, paid parental/adoption leaves
• Professional development for all levels, employee networks, and volunteer opportunities
• Vibrant office culture with world-class amenities; Great Place to Work Certified