Virtual Front Desk Representative (PH) (Healthcare)

Location: Remote - Philippines; availability required during US hours and US holidays

Compensation: $6.50–$8.00 per hour

Company

hirify.global helps aesthetic entrepreneurs build profitable, independent practices and supports more than 700 practices with a global, remote-first team.

What you will do

• Support a portfolio of 4–5 MedSpas as a virtual front desk representative.
• Answer incoming phone calls and client messages with care and professionalism.
• Contact inbound leads through calls and texts in the CRM and convert them into appointments.
• Schedule and reschedule appointments.
• Answer basic questions about locations, opening hours, and services, escalating unanswered questions to MedSpa owners.

Requirements

• Experience in a customer service-oriented role, preferably as a virtual assistant, front desk operator, or in a similar position.
• Background in healthcare and understanding of its specific challenges and requirements.
• Sales experience with the ability to convert leads into client engagements.
• Availability to work during US hours and follow US holidays.
• Exceptional written and verbal English proficiency with a neutral accent.
• Confident, independent problem-solving skills and the ability to work with minimal supervision.

Culture & Benefits

• Remote-first work environment.
• Values include acting as owners, giving more than taking, moving with speed and care, and simplifying and learning every day.
• Inclusive workplace welcoming people of all backgrounds, experiences, and perspectives.
• Interview accommodations are available upon request.

Hiring process

• Complete the application form.
• Submit a video or voice sample of no more than two minutes, a resume copy, and an internet speed test.