Renewals Manager International (Cybersecurity)

TL;DR

Renewals Manager International (SaaS/Cybersecurity): Managing the commercial success of customer renewals across international markets with an accent on revenue retention, contract negotiation, and pipeline management. Focus on driving on-time renewals, mitigating at-risk accounts, and collaborating with Customer Success and Legal teams.

Location: Remote (referenced offices in Madrid and Paris)

Company

hirify.global is a fast-growing security awareness scale-up providing a human risk management platform to help organizations defend against cyber threats through behavioral science.

What you will do

• Own end-to-end renewals and expansions for an international customer portfolio.
• Develop commercial strategies per account, including pricing, terms, and risk mitigation.
• Lead contract negotiations with customers, procurement, and legal stakeholders.
• Drive on-time renewals and manage accurate forecasting within CRM tools.
• Early identify and mitigate at-risk renewals to protect recurring revenue.
• Collaborate closely with Customer Success, Sales, Finance, Legal, and RevOps.

Requirements

• Fluent English, Spanish, and French (Must-Have).
• 2+ years of experience in Renewals, Sales, Account Management, or Customer Success within a SaaS environment.
• Proven experience owning revenue targets, ARR, or quota-based goals.
• Strong negotiation skills, particularly regarding pricing and renewals.
• Ability to navigate procurement processes and complex contract negotiations.
• Structured, data-driven approach with strong forecasting capabilities.

Culture & Benefits

• Work-life balance with flexible hours and 33 vacation days.
• Wellbeing and financial support including access to Open Up and corporate discounts.
• Connection and community through virtual events and local meet-ups.
• Necessary tech equipment and referral bonuses.
• Dog-friendly HQ.