Renewals Account Manager (SaaS)

TL;DR

Renewals Account Manager (SaaS): Managing the renewal of recurring revenue contracts to protect and enhance revenue streams with an accent on contract negotiation and relationship management. Focus on achieving retention targets, identifying upsell opportunities, and maintaining accurate revenue forecasts.

Location: Remote (Must be based in the United States)

Salary: $50,000–$60,000 USD base plus commission

Company

hirify.global provides data-oriented SaaS solutions for technology value optimization (TVO), enabling organizations to optimize costs, compliance, and risks across hybrid IT environments.

What you will do

• Lead the renewals process in collaboration with account teams to preserve customer contracts and relationships.
• Engage with key decision-makers to identify requirements and resolve roadblocks to ensure on-time commitments.
• Maintain and report an accurate rolling 90-day forecast of renewals within the assigned territory.
• Negotiate and execute renewal contracts that align with both customer and company goals.
• Identify upsell and cross-sell opportunities during renewals to maximize customer growth.
• Develop strategies for renewal engagement to maximize overall revenue retention.

Requirements

• 5+ years of experience in Sales, Customer Success, Renewals, or Account Management.
• Experience working within an Enterprise SaaS organization.
• Consistent track record of achieving personal and team goals.
• Solid understanding of Enterprise SaaS applications and collaboration technology.
• Ability to grow business strategically by creating new processes and initiatives.
• Bachelor's degree or equivalent professional experience.

Culture & Benefits

• Fully remote work arrangement.
• Inclusive workplace driven by a dedicated Diversity, Equity, and Inclusion (DEI) council.
• Opportunity to work for a market leader recognized by Gartner, Forrester, and IDC.
• Collaborative environment within a global team of renewal specialists.