Renewals Representative – Mid Market Segment (Cybersecurity)

TL;DR

Renewals Representative (Cybersecurity): Managing a pipeline of renewal opportunities and partnering with Account Managers to achieve renewal and expansion targets with an accent on customer retention and value realization. Focus on mitigating renewal risks, collaborating with channel partners, and ensuring accurate revenue recognition.

Location: Remote (US). Applicants must have legal authorization to work in the United States without employer sponsorship.

Salary: $60,200 – $100,100 (base salary) plus target sales commissions.

Company

hirify.global is a global leader in advanced security solutions, providing MDR and XDR services to over 600,000 organizations worldwide.

What you will do

• Partner with Account Managers and Executives in shared territories to maximize Net Retention Rate (NRR).
• Manage the end-to-end renewals process, including pipeline management and accurate forecasting in SFDC.
• Identify customer renewal risks and collaborate with channel partners and customer success teams to mitigate them.
• Develop and maintain strong relationships with key partners, buyers, and influencers.
• Execute a planned cadence of customer engagement and implement strategic account plans for mid-market segments.
• Coordinate with internal teams to acquire necessary documentation for correct revenue recognition.

Requirements

• 1-3+ years of experience in renewal account management or sales roles.
• Proven track record of achieving and exceeding sales quotas.
• Legal authorization to work in the United States without requiring employer sponsorship.
• Familiarity with Salesforce (Lightning and CPQ), Outreach, Power BI, and Microsoft Excel.
• Strong understanding of the renewals sales cycle, buyer personas, and decision-making processes.
• Excellent communication, negotiation, and closing skills.

Nice to have

• Bachelor’s degree in Business Administration, Communications, or Marketing.
• Solid technical acumen and strong cybersecurity knowledge.
• Experience selling through and with channel partners.

Culture & Benefits

• Remote-first working model making remote work the primary option.
• Comprehensive benefits package and target sales commissions.
• Employee-led diversity and inclusion networks.
• Global wellbeing days, fitness, and trivia competitions.
• Annual charity initiatives and volunteer days for local communities.