Renewals Representative (Cybersecurity)

Location: United States; remote. Applicants must have legal authorization to work in the jurisdiction where the position is posted and must not require employer sponsorship.

Company

hirify.global provides cybersecurity solutions and services for organizations.

What you will do

• Manage renewal and expansion opportunities within an assigned territory and work toward renewal rate, ACV, billings, and sales targets.
• Collaborate with Account Managers, Account Executives, channel partners, customer success, and internal teams to maximize net revenue retention.
• Maintain customer and partner relationships, understand business needs, and align them with hirify.global solutions.
• Identify renewal risks and coordinate mitigation activities with customers, partners, and sales teams.
• Manage the end-to-end renewal process, including pipeline forecasting, Salesforce documentation, sales campaigns, and follow-up actions.
• Support expansion opportunities connected to pending renewals and help customers achieve cybersecurity and business outcomes.

Requirements

• Bachelor’s degree in Business Administration, Communications, or Marketing preferred, or relevant professional experience.
• 1–3+ years of experience in renewal account management or sales, with a record of achieving or exceeding quotas.
• Experience working with decision-makers in large organizations and understanding renewal sales cycles and buyer personas.
• Familiarity with Salesforce Lightning and CPQ, Outreach, Microsoft Excel, Microsoft Power BI, and Microsoft Outlook.
• Strong retention risk discovery, value presentation, negotiation, closing, communication, and collaboration skills.
• Legal authorization to work in the United States without employer sponsorship is required.

Nice to have

• Strong cybersecurity knowledge and the ability to explain the benefits of different technologies.
• Experience selling through and with channel partners in a team-selling environment.

Culture & Benefits

• Remote-first work environment.
• Permanent employment.
• Independent, proactive work with cross-functional collaboration.