Senior Enterprise Account Manager

TL;DR

Senior Enterprise Account Manager (Cybersecurity): Driving renewals, upselling, and cross-selling within portfolios of existing enterprise customers (1,001+ users) with an accent on consultative selling, stakeholder engagement, and strategic account planning. Focus on navigating complex multi-stakeholder environments, aligning solutions to customer security needs, and maximizing long-term account growth and retention.

Location: Remote (Seattle, WA / Oregon, must have legal authorization to work in the US without sponsorship)

Salary: $110,500–$184,500 base (US) + target sales commissions

Company

Global leader in advanced cybersecurity solutions including MDR, endpoint, network, email, cloud security, and XDR, serving over 600,000 organizations worldwide.

What you will do

• Own and manage portfolio of enterprise accounts, driving timely contract renewals through proactive engagement
• Build relationships with business, technical, and executive stakeholders including IT/security leadership
• Identify, develop, and close upsell/cross-sell opportunities, creating strategic account plans for growth
• Navigate multi-stakeholder buying processes, partnering with sales engineering for demos and validations
• Collaborate with channel partners, system integrators, and internal teams (Customer Success, Support, Product)
• Maintain pipeline/forecast accuracy, CRM data integrity, and predictable account outcomes

Requirements

• Experience managing/growing enterprise customer accounts
• Demonstrated success in driving renewals and expansion in existing customers
• Strong consultative selling, negotiation, and relationship-building skills
• Ability to align customer needs to solution value over time
• Legal work authorization in the US (no sponsorship)

Nice to have

• Experience selling cybersecurity, SaaS, or enterprise tech solutions
• Managing enterprise renewals with procurement/contracting
• Collaborating with channel partners and sales engineers in enterprise settings

Culture & Benefits

• Remote-first model (hybrid for some roles)
• Diversity/inclusion networks, charity/volunteer initiatives, sustainability efforts
• Global fitness/trivia competitions, wellbeing days, monthly webinars/training
• Comprehensive benefits package