Director of Client Services (Europe)

TL;DR

Director of Client Services (Europe): Own delivery across complex enterprise consulting engagements with an accent on building trusted client relationships, managing risks, and driving account growth. Focus on unblocking delivery teams, executing growth strategies, navigating client organizations, and bridging technical and business stakeholders.

Location: Europe (Remote with client visits)

Company

Global technology services company delivering outcomes through automation, software engineering, technology operations, cloud migration, application modernization, and optimization for large organizations.

What you will do

• Own delivery across complex enterprise consulting engagements from kickoff through execution and growth.
• Act as primary point of contact for clients, building relationships with VP- and C-level stakeholders.
• Unblock delivery, manage risks, and keep projects on track.
• Develop and execute account strategies and growth plans aligned with client and company goals.
• Grow accounts by identifying opportunities and earning follow-on work through value delivery.
• Coach delivery teams, manage account operations including SOWs, forecasting, procurement, and staffing.

Requirements

• 8+ years in consulting or professional services, leading complex technology delivery in enterprise environments
• Proven accounts grown through delivery and relationship building
• Experience thriving in fast-moving, lean environments
• Credible with executives and engineers, managing account financials, contracts, teams, and operations
• Hands-on leadership style, leading from the front

Nice to have

• Experience delivering AI-based solutions
• Cloud consulting (AWS, Azure, GCP)
• Digital transformation or enterprise modernization
• High-growth technology services environments

Culture & Benefits

• Base salary plus uncapped profit share from portfolio
• Flexible, remote-first working
• High-trust, high-autonomy culture
• Globally distributed team across 130+ countries
• Real impact on high-stakes projects with enterprises
• High autonomy to lead accounts and grow portfolio