Operations Director (Creative/Advertising)

TL;DR

Operations Director (Creative/Advertising): Lead operations bridging technical teams, new business, and support to deliver objectives, with an accent on requirement gathering, process analysis, and technology implementation for client setups. Focus on designing efficient workflows, leading client pitches, creating commercial models, and providing data-driven insights for strategic improvements.

Location: Spain (primarily remote, with occasional office visits) and regular business travel across EMEA. Fluency in German and/or French required.

Company

World’s first specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands, partnering with 300+ clients in 40+ countries, part of The Brandtech Group leveraging AI.

What you will do

• Gather, document, and analyze business requirements for new client accounts, translating needs into workflows for client and tech teams.
• Evaluate processes, recommend enhancements for efficiency and cost reduction, and design solutions aligned with business strategy.
• Lead new client pitches and smooth transitions to implementation setups.
• Serve as liaison between stakeholders and technical teams for effective communication and alignment.
• Analyze data, create measurement processes, and produce reports/presentations for decision-making and new solutions.

Requirements

• 10-15 years’ experience in solution design, process optimisation, operations, technical consulting, or similar.
• Experience in advertising, creative agency, production, or digital content operations.
• Fluency in German or French.
• Strong problem-solving, analytical skills, and proactive approach to risks/opportunities.
• Excellent communication and stakeholder-management skills for leading pitches and onboarding.
• Comfortable working cross-functionally and remotely across multiple markets.

Culture & Benefits

• Values: Ambitious, Imaginative, Inspirational, always learning and listening, Results-focused, pro-inclusive and anti-racist.
• Equal opportunity employer committed to inclusive environment.
• Ambitious environmental goals with science-based emissions reduction targets.