Director of Client Services - Bay Area

TL;DR

Director of Client Services (Bay Area): Own delivery across complex enterprise consulting engagements with an accent on client relationships, risk management, and account growth. Focus on unblocking delivery challenges, developing and executing growth strategies, and bridging technical teams with business stakeholders.

Location: Bay Area (Remote with client visits). Relocation assistance offered for candidates from other US states interested in making the Bay Area their home.

Company

Global technology services company delivering outcomes through automation, software engineering, technology operations, cloud migration, application modernization, and cloud optimization.

What you will do

• Own delivery across complex enterprise consulting engagements from kickoff through execution and long-term growth.
• Act as primary point of contact for clients, building trusted relationships with VP- and C-level stakeholders.
• Unblock delivery, manage risks, and keep projects on track with aligned outcomes.
• Develop and execute account strategies and growth plans aligned with client goals.
• Grow accounts through delivery by identifying opportunities and earning follow-on work.
• Coach and enable delivery teams, manage account operations including SOWs, forecasting, procurement, and staffing.

Requirements

• 8+ years in consulting or professional services, leading delivery in enterprise environments.
• Owned success of large, complex programs, including handling issues when things didn't go to plan.
• Grown accounts through delivery, not sales.
• Thrives in fast-moving, lean environments, credible with executives and engineers.
• Comfortable with ambiguity, pushback, managing account financials, delivery teams, and internal operations.
• Leads from the front, rolls up sleeves.

Nice to have

• Experience in cloud consulting (AWS, Azure, GCP).
• Background in enterprise transformation or digital delivery.
• Exposure to FinOps or cloud cost optimization.
• Consulting experience in high-growth or boutique services firm.

Culture & Benefits

• Base salary + uncapped profit share.
• Flexible, remote-first working with high-trust, high-autonomy culture.
• Work with globally distributed, top-tier team across 130+ countries.
• Real impact on high-stakes projects with leading enterprises.
• High autonomy to lead accounts and shape engagements.
• Room to grow in a fast-scaling company.