Countertop Service Technician

TL;DR

Countertop Service Technician: Provide exceptional on-site service to residential and commercial clients by assessing product concerns and performing repairs with approved standards and materials. Focus on thorough inspections, high-quality workmanship, and efficient problem-solving while maintaining safety and professionalism.

Location: Onsite Chicago, IL. Daily local travel required; occasional overnight travel. Must hold a valid Driver’s License and pass MVR check.

Salary: $21.00 - $26.00 hourly

Company

hirify.global is a leading manufacturer of quartz countertops committed to philanthropy, employee well-being, and community support.

What you will do

• Travel to customer sites to evaluate claims, deliver courteous service, and document findings with photos.
• Articulate service solutions, perform on-site repairs using approved techniques, and meet timeframes.
• Communicate with Regional Product Representative on site visits and product issues.
• Maintain vehicles, tools, and equipment; follow safety policies.

Requirements

• Must be based in Chicago, IL area with valid Driver’s License and ability to pass MVR check
• High School diploma or equivalent; 1+ year in field service, customer service, or trade preferred.
• Exceptional communication, customer service, problem-solving, and attention to detail.
• Ability to lift 50 lbs, stand, bend, twist; operate power tools safely; accurate color perception.
• Google Suites, Salesforce; professional appearance required.

Culture & Benefits

• Competitive benefits: Health/Dental Insurance, Paid Time Off, 7 paid Holidays, 401(k) with matching, Profit Sharing.
• Flexible Spending Account, Life/Disability Insurance, Referral Program, Tuition Reimbursement, EAP.
• Company vehicle or mileage reimbursement, Employee Discount, Professional Development.
• Focus on inclusivity, empowerment, philanthropy via hirify.globalCares.