Senior Operations Associate (Benefits Administration)

TL;DR

Senior Operations Associate (Benefits Administration): Maintaining client benefits websites and executing data-related processes with an accent on vendor file management, data auditing, and client support. Focus on optimizing internal systems, managing payroll/demographic feeds, and mentoring team members.

Location: Remote, United States (Must align with Central Time: 8 AM - 5 PM)

Salary: $63,000 - $75,000

Company

hirify.global is a cloud-based benefits administration platform that simplifies benefit management for companies and employees.

What you will do

• Maintain client benefits websites and execute benefit-related processes.
• Manage vendor, demographic, and payroll files and perform data auditing.
• Conduct technical product presentations and trainings for clients on payroll and vendor account structures.
• Resolve client issues regarding payroll, audits, and demographic files using independent research.
• Drive continuous process improvements and operational efficiencies across internal systems.
• Coach and mentor other team members on operations processes.

Requirements

• 3+ years of experience in benefits administration or client services.
• 2+ years of project management experience.
• Proficiency in Excel (VLOOKUP, Pivot Tables).
• Experience with HRIS, payroll, or benefits administration software.
• Bachelor's degree from a four-year college or university or equivalent experience.
• Ability to work standard hours of 8 AM - 5 PM Central Time.

Culture & Benefits

• Fun, flexible, and creative work environment.
• Ample opportunities for professional and personal growth.
• Generous compensation and benefits package.
• Collaborative team culture recognized as one of Chicago's and the Nation's Best and Brightest Companies to Work For.