Renewals Manager (Cybersecurity)

Location: Remote (United States)

Company

hirify.global develops data security solutions focused on identity, visibility, and control, serving more than 13,500 organizations worldwide.

What you will do

• Manage end-to-end renewal negotiations and communicate directly with customers on commercial terms and renewal contracts.
• Partner with Account Managers, Customer Experience, Finance, Support, Service Delivery, and Revenue Operations.
• Apply commercial strategies, negotiation methods, and hirify.global terms and conditions to drive customer retention and revenue growth.
• Analyze the customer base and identify up-sell and cross-sell opportunities for the Sales and Customer Experience teams.
• Forecast renewals accurately and provide realistic monthly and quarterly attainment projections.
• Improve renewal processes, customer experience, and automation across the customer journey.

Requirements

• Must be based in the United States.
• At least 2 years of experience in renewal execution and negotiation.
• Consistent record of achieving sales or renewal targets.
• Familiarity with Salesforce and opportunity data management tools.
• Excellent communication, interpersonal, customer empathy, and cross-functional collaboration skills.
• Ability to review and improve processes in a rapidly changing environment, with a proactive and results-driven approach.

Culture & Benefits

• Remote-first work environment with regular face-to-face interaction with colleagues, customers, and partners.
• Customer-focused culture built around excellence, transparent ownership, clear thinking, innovation, expertise, and collaboration.
• Competitive health benefits.
• Continuous learning and development opportunities.
• Regular company town halls and opportunities for career growth and advancement.