Legal Receptionist (Personal Injury)

TL;DR

Legal Receptionist (Personal Injury): Managing client calls, scheduling appointments, and administrative support for a U.S. personal injury law firm with an accent on professionalism, responsiveness, and efficiency. Focus on handling phone communications, calendar management, data entry, and escalating urgent matters to attorneys.

Fully Remote. Preferred location: Latin America (Colombia). Working hours: 9 am - 6 pm EST. Holidays: US Federal Holidays.

Salary: USD 800 - 1,000 per month

Company

U.S.-based personal injury law firm handling a steady flow of legal matters.

What you will do

• Manage calendars, schedule appointments, and send reminders.
• Handle data entry, document organization, and file management.
• Support intake manager and legal team with daily tasks.
• Answer and make professional phone calls, providing excellent customer service.
• Escalate urgent matters to appropriate team members.

Requirements

• 1+ year in administrative, receptionist, or clerical roles.
• Strong English communication skills (verbal and written).
• Ability to multitask in a fast-paced environment.
• Self-starter able to work independently.
• Proficiency in Microsoft Office and quick learner for CRM tools.
• Professional phone etiquette and attention to detail.

Nice to have

• U.S.-based law firm experience strongly preferred.
• Personal injury experience.