VIP Guest Relations Coordinator
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Описание вакансии
TL;DR
VIP Guest Relations Coordinator (Motorsport): Curate end-to-end personalized journeys for influential guests and dignitaries at global races with an accent on communication strategy, CRM data management, and on-site logistics. Focus on delivering flawless hospitality experiences, managing high-stakes meet-and-greets, and troubleshooting real-time operations under race weekend pressure.
Location: Hybrid - 3 days a week required in Hammersmith, London office with extensive international travel to race events.
Salary: £32,000 - £35,000
Company
is the world's fastest-growing motorsport, redefining racing with sustainable electric vehicles and hosting global events in iconic cities.
What you will do
- Coordinate guest communications and deliver bespoke itineraries from initial invitations to post-event feedback.
- Manage CRM guest database, track preferences, and prepare accurate guest lists and briefing documents.
- Handle on-site race weekend operations including arrivals, ticketing, accreditation, and gifting for CEO's office.
- Bridge internal teams and external partners for seamless VIP experiences and real-time issue resolution.
- Travel internationally to host cities across the calendar.
Requirements
- Hybrid role requiring 3 days/week in London office and extensive global travel with flexibility for long, unsociable hours during events.
- Proven experience in high-touch customer-facing roles in sports, entertainment, or luxury hospitality.
- Strong organizational skills for managing accreditations, purchase orders, and confidential databases.
- High integrity, discretion, and ability to build relationships with C-suite and high-net-worth individuals.
- IT literacy and proactive mindset to handle multiple workstreams independently.
Nice to have
- Previous experience as PA or EA to C-suite executives.
Culture & Benefits
- 25 days annual leave, birthday off, wellbeing leave, and flexible bank holidays.
- Health Cash Plan and access to Aviva Digital Workplace app.
- Enhanced parental leave, paid volunteer and carer's leave.
- Cycle to Work scheme, Electric Car Scheme, and store discount.
- Opportunity to extend stay during race travel and regular social events.
Hiring process
- Applications close 1st May (may close early if high volume).
- Contact recruitment@fiaformulae.com for application assistance.
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