Senior Partner Operations Analyst (SaaS)
Мэтч & Сопровод
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Описание вакансии
TL;DR
Senior Partner Operations Analyst (SaaS): Scaling and optimizing programs and processes for a global partner ecosystem with an accent on data-driven growth and revenue attribution. Focus on building scalable performance visibility, improving GTM efficiency, and enhancing the partner technology stack.
Location: Remote (Global), Hybrid, or Onsite in Montreal or Toronto, Canada
Company
is a Quebec-based pioneer in AI-powered search and recommendations that personalizes digital experiences for customers, partners, and employees.
What you will do
- Own the partner operations lifecycle from recruitment and onboarding to deal registration and attribution.
- Design and optimize partner programs for ISVs and GSIs to align with growth strategy.
- Build scalable processes to improve partner performance visibility and GTM efficiency.
- Develop dashboards and reporting for key metrics such as partner-sourced ARR and pipeline velocity.
- Collaborate with Alliances leadership to forecast channel revenue and identify growth gaps.
- Enhance the partner technology stack, including Salesforce PRM, Marketo, and Outreach.
Requirements
- 4+ years of experience in Partner Operations, Revenue Operations, or Channel Programs within a tech/software company.
- Experience supporting alliances, resellers, ISVs, GSIs, or OEM partners.
- Hands-on expertise with Salesforce CRM and PRM, including data governance and reporting.
- Advanced skills in Excel or Google Sheets for financial modeling and analytical functions.
- Strong business acumen and ability to translate complex data into actionable insights.
Nice to have
- Experience with ecosystem tools like Impartner, Crossbeam, or Allbound.
- Familiarity with partner attribution models and market development funds (MDF) tracking.
- Ability to write basic SQL queries for reporting purposes.
Culture & Benefits
- Flexible work modes: Choice of in-person, hybrid, or fully remote.
- Collaborative, diverse, and trusting work environment that encourages continuous learning.
- Support and benefits to ensure a comfortable and productive home office setup.
- Focus on accessibility and inclusive employment practices.
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