Revenue Operations Analyst - 12 Month Contract

TL;DR

Revenue Operations Analyst (Salesforce): Executing day-to-day operational workflows across Salesforce data management, billing processes, and reporting with an accent on data integrity, hygiene, and scalable GTM operations. Focus on building dashboards, managing Smartsheet workflows, fulfilling ad hoc requests, and supporting cross-functional teams in P2C initiatives.

Location: Remote or Mississauga (Canada)

Salary: $35.81–$39.80 CAD per hour (40 hour work week contract, +4% in lieu of benefits)

Company

Leading SaaS provider of healthcare software for payers, providers, and senior care, driving revenue growth through sales operations and systems.

What you will do

• Manage Salesforce data updates using Data Loader, maintain integrity, perform hygiene, and support migrations for leads, opportunities, accounts, and custom objects.
• Execute opportunity splits, leakage tracking, and create billing-related objects; own order management workflows tied to invoicing and bookings.
• Build and maintain Salesforce reports/dashboards, fulfill ad hoc reporting and Smartsheet requests for pipeline insights.
• Manage Smartsheet workflows, handle Gong support requests, and provide operational support for marketing processes like Marketo.
• Develop SOP documentation, deliver training for new tools/processes, and ensure stakeholder adoption of best practices.
• Support Pipeline Council activities, Salesforce enhancements, and continuous improvement initiatives.

Requirements

• Intermediate proficiency in Salesforce (reporting, dashboards, object management)
• Experience using Salesforce Data Loader for bulk data operations
• Strong Excel skills for data manipulation, analysis, and reporting
• Experience managing operational workflows and data processes
• Strong attention to detail and data accuracy
• Ability to work independently in a fast-paced environment and document processes/SOPs

Nice to have

• Experience with Smartsheet workflow creation and management
• Familiarity with Gong user support and troubleshooting
• Exposure to Marketo and marketing operations
• Experience with LeanData for routing, matching, and data management