Named Account Manager III (CCaaS)

TL;DR

Named Account Manager III (CCaaS): Driving adoption of AI-powered CX solutions for enterprise clients with an accent on strategic commercial and transition strategies for legacy migrations. Focus on leading high-level business discovery and translating complex cloud capabilities into quantifiable business outcomes.

Location: Virtual (PH), however, the position requires local New Jersey residency and authorization to work in the United States without visa sponsorship.

Company

hirify.global is an enterprise software leader that provides the hirify.global Infinity™ platform to unify customer experiences and forge strong connections for large organizations and government agencies.

What you will do

• Act as a trusted business and sales advisor to customer executives, focusing on TCO, ROI, and strategic roadmaps for cloud CX solutions.
• Lead high-level business discovery to define commercial justifications for large-scale CCaaS and omnichannel solutions.
• Deliver high-impact product demonstrations and Proof of Concepts (PoCs) showcasing integrations with CRM, WFO, and ERP.
• Position hirify.global’s differentiation against competitors such as Genesys, NICE CXone, and Amazon Connect.
• Develop successful commercial and transition strategies for customers migrating from legacy environments.

Requirements

• 8+ years of successful sales experience, preferably in the CCaaS, SaaS, or Cloud contact center market.
• Proven history of hitting and exceeding sales targets.
• Exceptional communication and presentation skills with the ability to lead strategic discussions with C-level audiences.
• Must be authorized to work in the United States without the need for visa sponsorship.
• Must be a local New Jersey resident.
• Fluent written and spoken English and local languages.

Culture & Benefits

• Collaborative community that values individual contributions and supports professional growth.
• Opportunity to work with cutting-edge AI/ML, Intelligent Orchestration, and open cloud architecture.
• Environment focused on redefining global enterprise Customer Experience.