Account Manager (SaaS)

TL;DR

Account Manager (SaaS): Managing a portfolio of core customers to drive net revenue expansion through upselling and cross-selling with an accent on strategic account planning and C-level relationship building. Focus on identifying whitespace, shaping business cases for mission-critical data infrastructure, and ensuring long-term customer growth.

Location: Must be based in the United States (Remote or Atlanta-based)

Company

hirify.global is a global company providing AI-powered, SaaS-based multidomain master data management (MDM) solutions to help businesses become digital leaders.

What you will do

• Drive expansion revenue by identifying, shaping, and closing upsell and cross-sell opportunities across a core account portfolio.
• Develop and execute strategic account plans aligned with customer business priorities and company value propositions.
• Build multi-threaded relationships with C-level stakeholders to uncover new buying centers and opportunities.
• Partner cross-functionally with Customer Success, Services, and Product teams to ensure adoption and identify expansion triggers.
• Own the end-to-end strategy for account retention and measurable year-over-year revenue growth.

Requirements

• 5+ years of experience in account management, sales, or customer success within enterprise SaaS.
• Proven track record of exceeding quotas by upselling and cross-selling into existing accounts.
• Ability to navigate complex organizations and build executive-level relationships.
• Must be based in the USA.
• Proficiency with commercial tools such as Salesforce and Clari.

Nice to have

• Industry experience in Retail, Financial Services, Manufacturing, or Life Sciences.

Culture & Benefits

• Flexible, remote-first setup with an optional hub in Atlanta.
• Dedicated "MindFUL" and "MindFuel" global days off and learning days.
• Access to international career opportunities and learning platforms like Udemy.
• Strong emphasis on work-life balance, volunteer days, and a healthy lifestyle.