Product Marketing Manager (Retention Strategy)

TL;DR

Product Marketing Manager (Retention Strategy): Developing innovative retention, reactivation, and engagement strategies for hirify.global Tablets with an accent on customer data analysis and cross-functional alignment. Focus on reducing customer churn, evolving predictive behavior models, and driving global retention improvements.

Location: USA, WA, Seattle

Salary: $109,100 – $160,000

Company

Global leader in e-commerce and consumer electronics, specifically within the hirify.global Device team.

What you will do

• Develop deep insights into customer churn drivers across device types, lifecycle stages, and global segments.
• Create strategic frameworks to translate complex data into actionable retention strategies.
• Collaborate with data science teams to evolve predictive customer behavior models.
• Align global roadmaps and marketing initiatives across cross-functional teams.
• Own business review mechanisms to track retention inputs and highlight risks.
• Serve as a subject matter expert on churn and engagement metrics and customer research.

Requirements

• 4+ years of professional non-internship marketing experience.
• Proven experience using data and metrics to drive business improvements.
• Proficiency in Excel or Tableau, including data manipulation, macros, and pivot tables.
• Experience building and scaling cross-functional programs or marketing campaigns.
• Experience managing marketing performance across paid media and owned channels (email, onsite).
• Must be based in or able to work from Seattle, WA.

Nice to have

• Experience managing external partners to develop marketing programs.
• Experience presenting strategic ideas to various levels of leadership to gain support.
• Background in the Games Industry, specifically supporting title Development, Release, or Live Ops.

Culture & Benefits

• Comprehensive health insurance including medical, dental, vision, and prescription coverage.
• Financial incentives including sign-on payments and Restricted Stock Units (RSUs).
• 401(k) matching and Flexible Spending Accounts.
• Paid time off and parental leave.
• Support systems including Mental Health Support and an Employee Assistance Program (EAP).