Enterprise Client Advisor 2

TL;DR

Enterprise Client Advisor 2 (Enterprise Sales): Manage and grow relationships with largest enterprise customers in hardware and software business with an accent on proactive account management, renewals, cross-sell/upsell opportunities, and vendor negotiations. Focus on assessing customer needs, mapping technology landscape, providing tailored solutions, and achieving sales targets.

Location: Toronto, ON, Canada (Hybrid, office 1-2 times per week)

Compensation: $52,800 base + incentives at target $66,000

Company

Software-focused IT solutions and services provider equipping organizations for cloud migration, modern workplaces, and smarter technology decisions.

What you will do

• Proactively prospect, manage, and grow client hardware and software business
• Manage customer annuity renewals, maximizing profitability via cross-sell/upsell using SAM+ framework
• Assist in software contract selection, negotiate with vendors for optimal savings
• Drive retention through exceptional service and engagement
• Collaborate with Field Account Executives, vendors, and specialists for comprehensive coverage
• Provide reporting, presentations, and proactive tailored solutions

Requirements

• Ability to follow a USA holiday schedule
• 3+ years in sales, retail, or account management
• 3+ years customer service experience
• Analytical/strategic mindset for sales goals
• Strong organizational, communication, and problem-solving skills
• Proven track record as metric-driven salesperson

Culture & Benefits

• Collaborative, high-performing, inclusive environment recognized as Great Place to Work for 20 years
• Hybrid flexibility with office 1-2 days/week
• Competitive benefits starting day one
• Career development via 4-week Sales Academy (eLearning, workshops, coaching)
• Support for diverse backgrounds and career transitions

Hiring process

• Digital interviews with criminal record check, education/reference verification
• Remote onboarding