Account Manager (Web3)

TL;DR

Account Manager (Web3): Managing the post-contract lifecycle for institutional clients of a digital asset platform with an accent on adoption, integration, and ongoing utilization. Focus on driving client value realization, managing revenue forecasts, and optimizing trading workflows.

Location: Hybrid in New York

Salary: $110k – $130k

Company

hirify.global provides institutional-grade trading technology for the global digital asset market, connecting institutions to the crypto ecosystem.

What you will do

• Execute and refine the account management strategy using qualitative and quantitative data.
• Own the full post-contract lifecycle, from onboarding through ongoing support.
• Manage revenue forecasts and identify cross-sell and upsell opportunities.
• Partner with Sales, Product, Solutions, and Engineering teams to advocate for client needs.
• Provide consultative guidance to clients on trading workflows and platform optimization.
• Monitor and proactively improve overall client health, engagement, and satisfaction.

Requirements

• 3+ years of experience in account management or client-facing roles like Sales Trading or Execution/Algo Sales.
• Background in traditional capital markets is required.
• Experience with electronic trading platforms and workflows.
• Ability to solve complex trading or technology-related challenges for clients.
• Excellent verbal and written communication skills.

Nice to have

• Experience managing commercial discussions and contract negotiations.
• Familiarity with digital assets and crypto markets.

Culture & Benefits

• Monthly wellness credit for gym memberships, massages, or sports.
• Paid lunches in the office.
• Monthly fitness and evening socials.
• Annual team offsite events.
• Inclusive environment emphasizing trust, integrity, and collaboration.