Renewal Representative (2nd Shift)

TL;DR

Renewal Representative (2nd Shift) (Customer Success): Managing standard subscription renewals, ensuring data accuracy, and driving customer satisfaction with an accent on CRM systems, quoting processes, and customer account management. Focus on supporting retention efforts, identifying growth opportunities, and collaborating across teams to ensure seamless renewals.

Location: Budapest, Hungary (Remote, Full time, 2nd Shift)

Company

hirify.global creates intuitive products that simplify learning, personal development, and career growth.

What you will do

• Manage standard subscription renewals and ensure data accuracy.
• Drive customer satisfaction and support retention efforts.
• Assist with identifying growth opportunities.
• Collaborate across teams for seamless renewal processes.

Requirements

• Foundation for developing expertise in CRM systems, quoting processes, and customer account management.
• Pass background check and identity verification, including legal name, current physical location, contact number, and residential address.
• Must comply with local data privacy laws in Hungary.

Culture & Benefits

• Competitive benefits varying by location.
• Diverse and inclusive environment.
• Equal Opportunity Employer complying with local employment laws.

Hiring process

• Background check required for all employees.
• Identity verification measures, including physical location and residential address.
• Disqualification for misrepresentation of information.