Account Manager (SaaS)

TL;DR

Account Manager (SaaS): Drive account expansion through upselling, cross-selling, and expanding across new locations within your book of business with an accent on building executive relationships and strategic account planning. Focus on collaborating with Customer Success and Product teams, executing Executive Business Reviews, and using data and customer stories to justify growth to senior executives.

Fully remote

$200,000 - $240,000 OTE, depending on experience

Company

Revolutionizing maintenance operations with a comprehensive CMMS platform for preventive maintenance, inventory management, and operational optimization.

What you will do

• Drive account expansion through upselling, cross-selling, and new locations.
• Build and maintain strong executive relationships, positioning as trusted partner with measurable ROI.
• Develop and execute strategic account plans, leading Executive Business Reviews.
• Collaborate with Customer Success, Product, and internal teams for growth and roadmap influence.
• Maintain accurate forecasting and reporting in CRM systems.

Requirements

• 5+ years of quota-carrying SaaS experience in Sales or Account Management with proven quota exceedance.
• Experience in upsell, account expansion forecasting, and growth-centric planning.
• Success driving expansion through location or subsidiary acquisition.
• Track record of proactive outbound prospecting and engagement.
• Experience with MEDDICC or similar sales methodologies.
• Ability to use data, customer stories, and value to engage senior executives.
• Curious, strategic mindset for customized growth insights.
• Excellent written and verbal communication skills.
• Comfortable with change and ambiguity in fast-growing organization.

Culture & Benefits

• Fully remote position.
• Flexible PTO and 13 paid company holidays.
• Paid parental leave.
• Health, Dental, and Vision insurance; employer-paid Basic Life and Short-Term Disability.
• Company match for HSA and 401(k); Flexible Spending Accounts.
• Monthly wellness stipend, learning and development reimbursement, pet insurance.