Director of Strategic Accounts (Healthcare AI)

TL;DR

Director of Strategic Accounts (Healthcare AI): Drive new business development and growth across enterprise healthcare relationships with an accent on complex multi-stakeholder sales cycles, account performance, and expansion strategies. Focus on owning end-to-end deals, generating data-driven insights from customer performance and market signals, and informing product roadmap through ongoing relationship management.

Company

AI-native medical group building personalized AI-enabled doctors to multiply healthcare capacity, raised over $35M from a16z, Google Ventures, and other top VCs since 2023.

What you will do

• Identify, develop, and close new business opportunities with enterprise healthcare buyers, contributing to go-to-market strategy, pricing, and sales enablement.
• Manage complex multi-stakeholder sales cycles involving clinical, technical, legal, and executive teams.
• Build and maintain strong relationships with decision-makers at health plans and digital health partners as primary point of contact pre- and post-sale.
• Prepare reporting, analytics, and insights on pipeline, deal progress, and account performance for SVP Commercial.
• Support onboarding, expansion, and relationship management, gathering customer needs to inform product roadmap.
• Ensure client satisfaction and alignment while expanding relationships across multiple stakeholders.

Requirements

• 7+ years professional experience, ideally 2+ years in analytical professional services (consulting, banking/PE) and 2+ years in business development/account management.
• Experience in healthcare, digital health, health tech, or related consumer technology industries highly preferred.
• Expertise in pre- and post-sales processes, executing contracts, and expanding footprint in large complex healthcare organizations.
• Ability to navigate multi-stakeholder ecosystems, build consensus, and provide innovative solutions.
• Motivation to thrive in ambiguity within a fast-paced early-stage company.

Culture & Benefits

• Impact at forefront of AI-driven healthcare, interfacing with execs at leading tech and healthcare orgs.
• Significant opportunities for ownership and professional growth in rapidly scaling startup.
• Competitive salary + equity.
• Comprehensive healthcare, vision, dental, 401K, unlimited PTO, parental leave.
• Values: Patients first, innovate with optimism, right answer wins, simplicity over complexity, do fewer things well.