Client Growth Specialist

TL;DR

Client Growth Specialist (Hospitality Procurement): Driving customer engagement and revenue growth by re-engaging smaller accounts and unlocking value through rebate programs and preferred distributors. Focus on educating customers on benefits, optimizing purchasing decisions, and tracking engagement metrics to maximize participation and portfolio growth.

Location: Lake Worth, Florida office (onsite, regular in-person collaboration required). No work sponsorship available.

Company

Source1 is the leading data and technology company specializing in hospitality procurement, offering innovative strategies, supply chain management, and data solutions for exclusive pricing and savings.

What you will do

• Proactively engage smaller clients via calls to boost participation and rebate potential.
• Educate customers on program benefits, suppliers, rebates, and portal features.
• Guide purchasing optimization, identify upsell opportunities, and track engagement metrics.
• Maintain CRM records, meet outreach targets, and share insights with internal teams.

Requirements

• Bachelor's Degree and minimum 2 years of related experience.
• Excellent phone and virtual communication skills.
• Strong knowledge of supplier networks and rebate programs.
• Proficiency in Salesforce and Microsoft Office Suite (Excel, Word, PowerPoint).
• Ability to simplify complex information, with strong organization and self-motivation.

Culture & Benefits

• Comprehensive benefits from day one: medical, dental, vision, FSA, company-paid life insurance, 401(k) with match.
• Strong training, development opportunities, and competitive pay.
• Flexible PTO policy with no accrual required for work-life balance.
• Commitment to diversity, inclusion, and equal opportunity employment.