Senior Strategic Account Manager (SaaS)

TL;DR

Senior Strategic Account Manager (SaaS): Driving revenue growth and managing high-value enterprise partnerships for a video-based learning platform with an accent on C-suite relationship building and value realization. Focus on executing strategic account plans, navigating complex procurement processes, and maximizing product adoption across large organizations.

Location: Remote (US)

Salary: $110,000 - $120,000 per year

Company

hirify.global is a leader in visual and audio-based learning technology, providing a video knowledge management platform for businesses and universities worldwide.

What you will do

• Develop and execute comprehensive strategic account plans to drive revenue growth and achieve client goals.
• Cultivate long-term strategic relationships with C-suite and executive stakeholders such as CTOs and CIOs.
• Position LMS and VCMS solutions as critical enablers for clients' operational and financial objectives.
• Identify and lead high-impact upsell and cross-sell opportunities, negotiating complex, high-value contracts.
• Collaborate cross-functionally with Product Development, Marketing, Sales, and Customer Success teams.
• Serve as the primary escalation point for complex customer challenges and advocate for client needs.

Requirements

• Bachelor's degree in Business, Marketing, or SaaS Technology (MBA highly preferred).
• Minimum 7 years of progressive experience in strategic account management or enterprise sales with multi-million dollar accounts.
• Hands-on experience working with Learning Management Systems (LMS) and/or Video Content Management Systems (VCMS).
• Exceptional executive presence and communication skills for C-suite interaction.
• Proficiency with Salesforce Enterprise Edition and Customer Success platforms.
• Must be based in the United States.

Nice to have

• Prior experience working for an LMS or VCMS provider.
• Documented success in navigating complex procurement processes within commercial and enterprise organizations.

Culture & Benefits

• Remote-first work environment and culture.
• Competitive base pay with a strict commitment to pay equity and transparency.
• Comprehensive benefits package including health insurance and flexible spending accounts.
• Retirement savings plans, life, and disability insurance.
• Paid and unpaid time away from work.

Hiring process

• Application Review -> Recruiter Call -> Video Interview & Assessment -> Hiring Manager Call -> Interview Loop -> Debrief -> Offer.