Resident Care Coordinator (Healthcare)

TL;DR

Resident Care Coordinator (Healthcare): Coordinating clinical and operations support for seniors in assisted living and home settings with an accent on care delivery back-office and patient coordination. Focus on optimizing provider schedules, managing EHR documentation, and fostering relationships between patients, caregivers, and medical staff.

Location: Must be based in or able to travel within Chubbuck & Pocatello, ID

Salary: $20 - $25 per hour

Company

hirify.global is a technology-enabled healthcare services startup focused on improving care coordination for seniors to reduce hospitalizations and restore agency to patients.

What you will do

• Coordinate patient visits in the EHR to optimize the time of RNs and APPs while meeting patient needs.
• Manage inbound and outbound professional communications via calls, texts, and faxes.
• Maintain updated historical records and patient data within the EHR in an organized manner.
• Facilitate telehealth visits using tablets and conduct direct resident visits.
• Foster positive relationships with patients, families, pharmacies, and senior living community staff.
• Educate eligible residents and families on services to secure necessary consent forms.

Requirements

• High School Diploma / GED (or higher).
• 2+ years of experience in healthcare with a focus on care coordination and administrative support.
• Medical Assistant or Patient Care Technician certification preferred (otherwise 5+ years of healthcare experience).
• Valid and current driver's license for travel to various senior home settings and communities.
• Proficiency in electronic medical record (EMR) documentation and general comfort with healthcare technology.
• Experience in geriatric care or senior living community is highly desirable.

Culture & Benefits

• 100% employer-paid comprehensive health, dental, and vision insurance for employees and their families.
• 14 weeks of paid maternity and paternity leave at normal pay.
• Unlimited PTO, subject to management approval.
• Opportunities for professional development and continued learning.
• Optional 401K, FSA, and equity incentives available.