Contracts Administrator (SaaS)

TL;DR

Contracts Administrator (SaaS): Managing legal operations and the full contract lifecycle for an AI-powered customer experience assurance platform with an accent on streamlining workflows and automating legal tools. Focus on drafting and negotiating commercial agreements, managing the contract repository, and coordinating between sales, finance, and external counsel.

Location: Remote (US). Must work East Coast hours.

Salary: $85,000 - $95,000 a year

Company

hirify.global is a global leader in AI-powered customer experience assurance, providing a unified platform for testing and monitoring across voice, digital, and conversational AI channels.

What you will do

• Streamline and automate legal operations, simplifying workflows to create efficiencies for the legal team.
• Own the management of legal systems and tools, including contract, knowledge, and compliance management systems.
• Draft, review, and negotiate NDAs, SOWs, RFPs, technology agreements, and amendments for customers and vendors.
• Serve as a primary legal contact for sales and operations teams to triage and manage legal needs.
• Maintain the contracts repository and manage the end-to-end e-signature and completion process.
• Develop communication plans, playbooks, and training materials for internal business groups.

Requirements

• Minimum 3 years of experience as a paralegal, contracts manager, or contracts administrator.
• Deep understanding of the review, drafting, and negotiation process for commercial contracts (NDAs, DPAs, etc.).
• Experience using legal tech solutions such as DocuSign, Salesforce, and IronClad.
• Must be based in the United States and able to work East Coast hours.
• Corporate in-house experience, preferably within a SaaS or technology organization.
• Strong negotiation, problem-solving, and verbal/written communication skills.

Culture & Benefits

• Flexible work environment with a results-oriented and fast-paced culture.
• Competitive compensation package.
• Commitment to diversity, equity, inclusion, and belonging (DEIB).
• Supportive atmosphere that values continuous improvement and a "family first" team orientation.
• Opportunity to work for a growing global company of innovators.