Senior Contracts Manager

TL;DR

Senior Contracts Manager (SaaS): Own end-to-end lifecycle of commercial agreements including SaaS subscriptions, NDAs, vendor agreements, and amendments with an accent on negotiation, drafting, redlining, and process optimization. Focus on managing high-volume contracts, cross-functional collaboration with Sales, Finance, and Customer Success, and scaling operations using CLM systems.

Location: Remote in the United States (FL, TX, TN, SC, RI)

Salary: $125,000 – $135,000 USD annually + commission and equity

Company

AI-powered retention engine and CustomerOS platform for customer success, trusted by 2,000+ companies.

What you will do

• Own end-to-end contract lifecycle management for SaaS subscriptions, NDAs, vendor agreements, and amendments
• Draft, review, redline, and negotiate contracts directly with customers and vendors, escalating as needed
• Serve as primary contact for contract inquiries from Sales, Finance, and Customer Success teams
• Develop and improve contract templates, clause libraries, playbooks, and workflows
• Identify process gaps and lead initiatives to reduce cycle times and scale contracting operations
• Occasional travel up to 5% for team meetings or events

Requirements

• 7+ years in contracts management or related role with Bachelor's degree or equivalent
• Expertise negotiating and drafting SaaS subscriptions, NDAs, vendor agreements in B2B tech/SaaS
• Strong knowledge of SaaS concepts: subscriptions, SLAs, DPAs, indemnification, liability clauses
• Extensive experience with contract lifecycle management (CLM) platforms
• Ability to manage high-volume workload with prioritization, problem-solving, and attention to detail
• Excellent communication and drafting skills for stakeholders and customers

Nice to have

• Expertise with Ironclad (workflows, templates, playbooks)
• Familiarity with Salesforce or similar CRM integrated with CLM
• Experience with international customers and colleagues

Culture & Benefits

• Comprehensive benefits: fully covered medical (employee-only), dental, vision, flexible PTO, 401(k)
• $10,000 lifetime fertility stipend, global coworking spaces, quarterly Recharge Holidays
• Equity program, commission based on performance
• Human-First culture focused on collaboration, curiosity, diversity, and growth opportunities
• Mentoring, career development, and community-driven innovation