Manager, Inbound Sales Development - Mexico

TL;DR

Manager, Inbound Sales Development (Mexico): Lead inbound SDR team for North America and Latin America Direct and MSP business with an accent on speed-to-lead, qualification excellence, conversion optimization, and AI-powered agentic workflows. Focus on driving inbound KPIs, coaching SDRs on buyer conversations, and implementing AI automation for administrative tasks and conversation preparation.

Location: On-site role in Mexico City metro area (Reforma office); must be located in and authorized to work in Mexico. Requires spending a few days each week in the office.

Company

hirify.global delivers a unified open directory platform for secure identity, device, and access management across Windows, macOS, Linux, and Android.

What you will do

• Lead and develop a high-performing team of inbound SDRs supporting North America and Latin America.
• Own inbound conversion KPIs like speed-to-lead, MQL-to-SQL, SQL-to-S1, and pipeline contribution.
• Partner with Marketing, Sales, Ops, and Enablement to optimize inbound funnel performance.
• Refine qualification frameworks and drive excellence in buyer qualification and meeting quality.
• Coach SDRs on talk tracks, discovery, objection handling, and technical conversations.
• Monitor tools like Salesforce and Gong for SLA compliance and lead follow-up.

Requirements

• High proficiency in English and Spanish (written and verbal) required; Portuguese a bonus.
• 2+ years managing inbound SDR or sales development teams.
• Experience with marketing-qualified lead conversion and trial motions.
• Strong knowledge of inbound lead management, Salesforce, Gong, Orum/Nooks, Qualified, LeadIQ.
• Data-driven mindset with funnel KPIs and SLA frameworks.
• Must be located in and authorized to work in Mexico.

Nice to have

• Experience with AI workflow tools and agentic automation.
• Familiarity with cybersecurity, IAM, device management, or SaaS.
• Bachelor’s degree.
• AI-assisted revenue workflows, PLG/trial conversions, speed-to-lead optimization.

Culture & Benefits

• Fast-paced SaaS environment with passionate teams solving technical challenges.
• Opportunity to share expertise and contribute unique ideas.
• Core value of building human connections regardless of backgrounds.
• Global teams across 15+ countries, internal business in English.