Salesforce Consultant, Change Management

TL;DR

Salesforce Consultant, Change Management: Develop change strategies for successful digital transformations and Salesforce implementations with an accent on user adoption, stakeholder engagement, and organizational readiness. Focus on conducting business interviews, leading client workshops, training users, and measuring change impact.

Location: Remote - Canada (Alberta, British Columbia, Ontario Only)

Company

hirify.global, part of Accenture, is a leader in AI and Salesforce innovation, pioneering Agentforce and intelligent solutions for customer experiences.

What you will do

• Develop change strategies as a thought leader for digital and cloud-based transformations.
• Champion change across projects, collaborating with customers on user adoption approaches.
• Train customers and superusers on solutions, giving users a voice in implementations.
• Acquire expertise in latest Salesforce features to train and mentor the team.
• Understand client culture and business strategies to identify change opportunities.
• Build relationships with clients, teams, and partners; serve as expert in change program strategy, execution, and measurement.

Requirements

• Bachelor’s Degree or equivalent education and experience.
• Experience delivering change management: assessments, stakeholder engagement, readiness, impact analysis, training, adoption, and sustainment.
• Experience conducting business interviews and leading client workshops.
• 4+ years in consulting, business technology, or functional domain.
• Proven ability in technical environments, especially Salesforce implementations.
• Excellent communication, leadership, and presentation skills.

Nice to have

• Experience with Salesforce Service Cloud, Sales Cloud, Contact Centers, Field Service, CPQ, or Tableau.
• Change management tools, templates, frameworks.
• Salesforce organization and product knowledge; collaboration platforms like Google Suite, Slack.

Culture & Benefits

• Remote or in-person flexibility from HQ in Massachusetts, regional hubs, or fully remote.
• Up to 25% travel for client work.
• Flexible hours with trust-based culture valuing results over strict schedules.
• Collaborative environment with town halls for feedback and suggestions.
• Fun team events like contests, parties, and celebrations.