Senior Key Account Manager (Benelux)

TL;DR

Senior Key Account Manager (Benelux): Own and develop customer accounts in sustainable road freight logistics with an accent on operational solutions, cost reduction, efficiencies, and upsell opportunities. Focus on ensuring customer satisfaction, SLA compliance, KPI reporting, and budget adherence.

Location: Full-time remote position based anywhere in Benelux region

Company

hirify.global pioneers digital, electric, and autonomous technologies for freight capacity as a service, enabling global sustainability in road transport.

What you will do

• Develop operational solutions for dedicated accounts to reduce costs and improve efficiencies, including upsell
• Ensure customer satisfaction and compliance with service level agreements
• Communicate with customer managers and report key performance indicators
• Secure budget adherence and invoice approvals
• Manage price adjustments, such as annual indexations

Requirements

• Fluent in English and Dutch
• Several years of experience in road transport or logistics
• Experience in customer-facing roles, preferably with profit and loss responsibility
• Proven ability to build strong client relationships and communicate with stakeholders
• Demonstrated track record of delivering business or operational improvement initiatives
• Independent, confident in acting, prioritizing, and decision-making

Culture & Benefits

• Join a diverse, high-performing team passionate about sustainability and innovation
• Work in a collaborative environment that values diverse perspectives and open discussion
• Part of a company operating award-winning technology across multiple countries