Accounts Receivable Representative (Bilingual)

TL;DR

Accounts Receivable Representative (Bilingual): Supporting accounts receivable activities and ensuring timely collection of payments for services and goods provided to clients with an accent on coordinating collections, monitoring invoices, and resolving billing issues. Focus on conducting collection calls, negotiating payment arrangements, and achieving monthly collection targets.

Location: Markham, Canada

Company

hirify.global supports businesses of all sizes in their digital transformation and growth journey with reliable, secure, and sustainable automation processes.

What you will do

• Coordinate activities related to the collection of delinquent accounts.
• Track and monitor outstanding invoices and past-due accounts.
• Contact clients via phone, email, or mail to arrange payments.
• Reconcile accounts, investigate discrepancies, and liaise with internal departments to resolve issues.
• Perform daily collection calls, account research, and negotiate payment arrangements.
• Prepare reports on collection activities and work toward monthly targets.

Requirements

• Fluency in both French and English (spoken and written) is required.
• Minimum 3 years of collections and/or customer service experience.
• Strong administrative, organizational, analytical, and problem-solving skills.
• Proficiency in Microsoft Excel, Outlook, and Word.
• Ability to manage multiple tasks in a fast-paced, team-oriented environment.
• Excellent interpersonal and customer service skills.