Accounts Receivable Representative

TL;DR

Accounts Receivable Representative: Managing all accounts receivable functions including tracking outstanding debts, heavy phone contact with customers, negotiating payment plans, and resolving discrepancies. Focus on investigating issues, updating databases, building customer relationships, and escalating uncollectible accounts to supervisors.

Location: Baltimore, MD, US, 21224

Compensation: $21.18 - $26.68/Hour

Company

hirify.global Corporation provides products and services like uniforms, mats, restroom supplies, safety products, and facility maintenance to help businesses operate cleanly and safely, headquartered in Cincinnati, OH.

What you will do

• Track assigned accounts to identify and recover outstanding debts
• Locate and contact debtors via phone regarding payment status
• Negotiate payoff deadlines or payment plans with customers
• Handle questions, complaints, and resolve discrepancies
• Update account status and database regularly
• Alert supervisors of customers unwilling or unable to pay and comply with legal actions if needed

Requirements

• High School Diploma/GED
• 2+ years' collections experience
• Ability to use confidential information professionally to meet collections goals
• Proficiency with Microsoft Office (Excel, Word, Outlook) and intranet/internet

Nice to have

• Accuracy and attention to detail
• Excellent internal and external customer service skills
• Experience with SAP and AS400

Culture & Benefits

• Competitive pay
• Comprehensive medical, dental, and vision benefits with flexible plans (one at zero cost)
• 401(k) with company match, profit sharing, and Employee Stock Ownership Plan (ESOP)
• 100% company-paid disability, life, and AD&D insurance
• Paid time off and holidays
• Skills development, training, and career advancement opportunities